Shipping and Returns

PLEASE NOTE DUE TO COVID-19 WE ARE NOT ACCEPTING RETURNS.

THANK YOU FOR YOUR UNDERSTANDING IN THESE TIMES.

      DATED 1/8/2020        

EXCHANGES AND RETURNS

If your purchase is the wrong size/change of mind we are happy to have you return the item and issue you with a store credit.  Store credits are valid for 12 months. Items must be sent back to our store within 7 days of receiving goods. We do not refund for change of mind. All returns must have their original tags attached and be in a saleable condition. All freight costs are to be paid by the purchaser. If you would like to return an item, please contact us via email @ hello@threelittlebirdswauchope.com.

PLEASE NOTE: There are NO returns or exchange for Sale Items

LOCAL PICK UP

Local pick up is available from Three Little Birds 17High Street, WAUCHOPE NSW 2446. Trading hours are Monday-Friday 9am-5pm, Saturday 9am-1pm.

SHIPPING

Within Australia - Standard - 2-3 business days once posted, however this can vary depending on your location.

Your order will be sent via Australia Post with each order having tracking. You will receive a confirmation email once your order is shipped.

 FAULTY GOODS

Faulty goods must be reported within 24hours. Goods must be returned to our shop with tags and original packaging. These goods will replaced. If no replacement is available a refund will be given. Refunds will only be given on faulty goods that cannot be replaced. 

Please call the shop on (02) 65 85 1994 if you have any queries.

Privacy Policy Any information you provide to us will be used for processing your orders, sending order information and if you opt in, email marketing. We will not provide this information to any third parties.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about what products you like, and to help us improve out website.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you at anytime, by contacting us.

If you have any questions about any of our products, please email us prior to checking out and making payment.

 

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